Texas Department of Housing & Community Affairs - Building Homes and Strengthening Communities

Media Contact:
Kristina Tirloni 512-475-4743

Public Inquiries:
TDHCA Housing Resource Center
800-525-0657

Fax:
512-469-9606

Mailing Address:
TDHCA
Public and Policy Affairs
P.O. Box 13941
Austin, Tx 78711

Physical Address:
221 East 11th Street
Austin, Tx 78701

TDHCA Press Room

Speak up! TDHCA conducting survey to improve customer service

TDHCA is conducting a Customer Service Survey of funding recipients and households served through its programs to learn how it can improve the manner in which it serves Texas residents.

Customer responses will help the Department evaluate its facilities, staff and communications, as well as the quality of its complaint handling processes and timeliness of service.

The survey will conclude at 6 p.m. on Friday, May 4, 2018.

If you represent a city, county, nonprofit organization or for-profit developer with experience administering TDHCA funds, or if you are a resident of Texas who has recently interacted with TDHCA in any way, the Department encourages you to complete this short survey.

The survey is available in both English and Spanish, and may be accessed online by following the hyperlink above. Hard copies are also available at the main office of the TDHCA Manufactured Housing Division.

It only takes a few minutes to complete, but your opinions can have a positive and significant impact on thousands of Texas residents in need of assistance.

 

News Releases

News releases are developed by the Communications and Marketing section of the Division of Policy and Public Affairs to publicize TDHCA program activities. These include application funding cycles, program grant awards, special events, board activities, and other relevant information.